Telehealth Resources

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Please continue to check back periodically as these resources grow in number and change in content frequently. For more resources on COVID-19 not listed below, please click here.

Updox Resources
Updox Learning Center
Updox COVID-19 Resources

Getting Started & General Billing Guidance
Telehealth: Getting Started
Telehealth Do’s and Don’t’s of Communication
COVID-19 Telehealth Coding and Billing Practice Management Tips
Aledade Guide to Starting on Telehealth
Continuing Medical Education: Telehealth and Conducting a Physical Exam
State of Michigan COVID-19 Health Professional Resources
AAFP: Guide to Operationalizing Telehealth and Virtual Visits
ACP: Billing Telehealth During COVID-19 – Updated April 13, 2020

Payor Resources
Aetna Telehealth Guidance
BCBSM Telehealth Policy and Guidance (Click on the For Providers Tab)
BCBSM Telehealth Procedure Codes
BCBSM Telehealth Guidance for Closing Gaps in Care
CMS Dear Clinician Letter – Updated April 7, 2020
BCBSM Telehealth Guidance (Continued) for Closing Quality Measures (8-26-20)
Cigna Billing Guidance During COVID-19
HAP Expanded Coverage and Reimbursement for Virtual Visits and Telehealth
Humana Telehealth Policy and Guidance
McLaren Health Plan COVID-19 Guidance For Providers
Medicaid Telehealth Resources
Medicaid Telehealth Requirement Relief Announcement – Audio Only
Medicare List of Telehealth Services
Medicare Coverage and Payment of Virtual Services: YouTube Video
Molina Telehealth Billing Guidance
Priority Health Telehealth Policy and Guidance (Please note there is a more comprehensive guide in the provider portal once logged in)
United Healthcare Telehealth Policy and Guidance