Telehealth Resources
Please continue to check back periodically as these resources grow in number and change in content frequently. For more resources on COVID-19 not listed below, please click here.
Updox Resources
Getting Started & General Billing Guidance
- Telehealth: Getting Started
- Telehealth Do’s and Don’t’s of Communication
- COVID-19 Telehealth Coding and Billing Practice Management Tips
- Aledade Guide to Starting on Telehealth
- Continuing Medical Education: Telehealth and Conducting a Physical Exam
- State of Michigan COVID-19 Health Professional Resources
- AAFP: Guide to Operationalizing Telehealth and Virtual Visits
- ACP: Billing Telehealth During COVID-19 – Updated April 13, 2020
Payor Resources
- Aetna Telehealth Guidance
- BCBSM Telehealth Policy and Guidance (Click on the For Providers Tab)
- BCBSM Temporary COVID-19 Changes Rev Dec 2020
- BCBSM Telehealth Codes Rev Dec 2020
- BCBSM Telehealth FAQ Rev Dec 2020
- BCBSM Telehealth Guidance (Continued) for Closing Quality Measures (8-26-20)
- Cigna Billing Guidance During COVID-19
- HAP Expanded Coverage and Reimbursement for Virtual Visits and Telehealth
- HAP COVID-19 Billing Updates Rev Dec 2020
- Humana Telehealth Policy and Guidance
- McLaren Health Plan COVID-19 Guidance For Providers
- Medicaid Telehealth Resources
- Medicaid Telehealth Requirement Relief Announcement – Audio Only
- Medicare List of Telehealth Services
- Medicare Coverage and Payment of Virtual Services: YouTube Video
- Molina Telehealth Billing Guidance
- Priority Health Telehealth Policy and Guidance (Please note there is a more comprehensive guide in the provider portal once logged in)
- United Healthcare Telehealth Policy and Guidance